ORDERS & PAYMENTS

- CAN I AMEND MY ORDER DETAILS?

ONCE THE ORDER IS PLACED UNFORTUNATELY YOU CAN'T CHANGE ANY DETAILS. SEND US AN EMAIL AS SOON AS POSSIBLE AT

HELP.COLLECTIVEEFFORT@GMAIL.COM

IF THE ORDER IS NOT BEEN DISPATCHED YET WE WILL HELP YOU. IF THE ORDER ALREADY LEFT OUR WAREHOUSE WE UNFORTUNATELY CAN'T DO ANYTHING.

- CAN I CANCEL MY ORDER?

IF YOU WANT TO CANCEL YOUR ORDER SEND US AN EMAIL AT HELP.COLLECTIVEEFFORT@GMAIL.COM AS SOON AS POSSIBLE. AFTER 30 MINUTES FROM THE ORDER BEING PLACED WE CAN'T CANCEL IT ANYMORE.

WE WILL BE ABLE TO CANCEL YOUR ORDER ONLY IF IT HAS NOT BEEN ALREADY PROCESSED FROM OUR WAREHOUSE.

- I NEED HELP, SOMETHING IS WRONG WITH MY ORDER

- WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payments via:

credit cards
PayPal
Amazon Pay
APPLE PAY
Gift Cards

After checkout is completed, you will be charged immediately and you will receive an email confirming that your order has gone through.

Payment is processed through different steps: pre-authorization, capture of the funds and eventual refund and void (for example, in case of inventory shortage).